Heights Wellness Retreat Franchise

Values & History

Founded in 2004 as "Massage Heights" with the simple idea that the guest should receive the best experience in the massage industry by offering professional, affordable and convenient therapeutic services to everyone, we have quickly grown to international success with more than 100 locations (Retreats) throughout the U.S. and Canada. We elevate the lives of the people we touch by caring for mind, body and spirit through our relationships with our guests, our team members and our franchise partners. It is our vision to build a family dedicated to the well-being of the people we serve by investing love and positive energy into everything we do. We're passionate about our guests and loyal to our people. We're diligent in our pursuit to provide a consistently elevated experience and authentic in our commitment to being the massage brand of choice.

Industry Performance

Market & Competition

Massage therapy is a multi-billion-dollar industry in the United States, according to recent IBISWorld reports and it continues to grow rapidly. Heights Wellness Retreat is a leader in this massage franchising movement, earning over $95 million in revenue and an 82% growth rate for the past three years. Our Retreats average more than $1 million in revenue per unit annually. Thanks to an increase in awareness of the health benefits of massage, everyone from stay-at-home moms to business professionals to active seniors are searching for ways to incorporate massage therapy into their lifestyles. Our locations generate more dollars per square foot than our competitors through massage and skin therapy services, recurring member revenue, a proprietary and upscale branded retail product lines, add-on services and multiple levels of membership offerings.

At Heights Wellness Retreat, we partner with Franchise Owners who were made for more. Our appeal lies in our commitment to service excellence and caring for the health and well-being of every life we touch. Through this, we have seen exceptional growth and an increase in same-store sales year after year. Heights Wellness Retreat utilizes a proven business model of membership-based services, which makes regular spa services accessible and affordable for a broad cross-section of people and allows Massage Franchise Owners to better anticipate sales and expenses. This consistency in financials, in turn, contributes to consistency in customer service, so guests can receive the highest-quality experience every visit.

Training & Support

The new Heights Wellness Retreat Franchisee will undergo five weeks of intensive training, both classroom and in-Retreat, covering all aspects of Heights Wellness Retreats franchise business, including:

• Product and service knowledge,
• Retreat operations,
• Member communication,
• Billing, customer service, cash management, advertising, promotions,
• Opening and closing procedures.

There is ongoing support for the life of the franchise.

Ideal Candidate & Qualifications

You don't need a massage or skincare industry experience to be a successful Heights Wellness Retreat Franchise Owner. Our ideal candidate is:

• Passionate about owning a business that helps promote personal wellness and healthy lifestyles.
• Management experience is not required, either, although we have found that these skills are beneficial, and most of our massage franchising partners have business management, sales, or marketing experience and have had success in managing people.
• Well-aligned with the Heights Wellness Retreat mission, vision, and values.
• Someone who believes that people and relationships come first, that our team members are our most valuable asset, and that together we will make a difference in the lives of each other, our teams, our guests and members.

Purchasing a Heights Wellness Retreat Franchise

There's an initial Franchise Fee of $49,500 and the total investment ranges from $622k and $820k. Liquid capital of $175,000, Minimum net worth of $400,000.

Our culture of operational and service excellence and comprehensive business tools are designed to assist with everyday operations, ensuring franchisees the best opportunity for success to grow, succeed and stand out from the competition. Heights Wellness Retreat offers more ways to make more money in a better environment.